Site Help / FAQ
Find quick answers to your questions below...
What Makes Shoebby Different
Can I buy Shoebby in any retail stores?
Do you ship outside USA?
How high can I stack the boxes?
How many pairs of shoe can I put in Shoebby box?
How strong is Shoebby if they are shipped flat packed?
I am interested in being a reseller.
I am interested in private branding for my shoe store or shoe company
I have not received my orders yet after 10 days.
Shoebby comes flat. Is assembly easy?
What is Shoebby made out of? Is it acrylic?
What is your shipping lead time?
What makes Shoebby different from other clear shoe boxes?
What types of Shoebby boxes do you have?
Why is a Shoebby drawer design better than other front open style boxes?
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Shoebby Contact information
Shipping & Deliveries
Returns & Exchanges